Cookie Policy

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners useful information about how their site is being used. Cookies can be “persistent” (remaining on your device until they expire or you delete them) or “session” (deleted automatically when you close your browser).

We use cookies to recognize you when you return to our website, to remember your preferences, to understand how you interact with our Service, and to improve and personalize your experience. Some cookies are placed by us directly, while others are placed by third-party services we use for analytics, advertising, and functionality.

Essential Cookies. These cookies are strictly necessary for the Service to function. They enable core features such as authentication, security, and session management. The Service cannot operate properly without these cookies, and they cannot be disabled.

Analytics Cookies. These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. We use this data to measure performance, identify popular content, and improve the user experience. Examples include Google Analytics and similar tools.

Functional Cookies. These cookies enable enhanced functionality and personalization, such as remembering your language preference, display settings, or the region you are in. If you do not allow these cookies, some or all of these features may not work correctly.

Marketing Cookies. These cookies are used to deliver advertisements that are more relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies are usually placed by third-party advertising networks with our permission.

You can control and manage cookies in several ways. Most web browsers allow you to view, delete, and block cookies through the browser settings. Please note that blocking or deleting certain cookies may impact your experience and limit the functionality of the Service.

You can also manage your cookie preferences through the consent banner displayed when you first visit our website. You may update your preferences at any time by clearing your browser cookies and revisiting the site.

For opt-out options specific to analytics and advertising cookies, you can visit the Digital Advertising Alliance, Network Advertising Initiative, or Your Online Choices (EU) websites.

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed.

If you have questions about our use of cookies or this Cookie Policy, please contact us at privacy@supportly.io or write to us at Supportly, Inc., 548 Market Street, Suite 45000, San Francisco, CA 94104.